Category Archives: hospitality

Are you courteous to strangers?

Posted on June 3, 2009 by H. Luiz Martinez

I am…almost to a fault.  I feel like if you are going to be in close proximity to someone (on an elevator, on the subway, the law office,  etc.,) what is the harm in saying, “How are you?”  Even if I’m … Continue reading →

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Clients/Customers or Priorities? Service or Hospitality?

Posted on May 18, 2009 by H. Luiz Martinez

When you walk in to your Lawyer’s office, Dentist ‘s Office, and/or Doctor’s office, do you feel like a client?  How about when you call your Banking Representative or when you call your PC/MAC support line, do you feel like a … Continue reading →

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Personality Changes in Pre-Law

Posted on March 30, 2009 by H. Luiz Martinez

Most of my Lawyer friends, Professors, Paralegals, Legal Secretaries, and General Managers all say the same thing:  When one becomes a lawyer, one’s personality usually goes through severe changes.  People just become “cases,” creativity goes out the window, and patience … Continue reading →

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A journal page (regarding a recent interview)…

Posted on March 29, 2009 by H. Luiz Martinez

I walked in about 10-15 minutes early.  The receptionist did not greet me.  Instead, she was on her mobile phone laughing up a storm.  I waited.  It gave me time to notice that the reception area was dirty.  The receptionist finally … Continue reading →

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